Contact Support

5.1 Contact CampusSouq For support, reports, verification help, privacy requests, payment issues, or account problems, contact: CampusSouq Support Email: [Insert Support Email] Phone: [Insert Support Phone, if available] Location: Qatar Support Hours: [Insert Support Hours] Expected Response Time: [Insert Response Time] 5.2 What to Include When contacting support, include: Your account email; Your name; A clear description of the issue; Listing ID, payment reference, or report ID if available; Screenshots where helpful; Whether the issue is urgent or safety-related. 5.3 Student ID and Verification Support For verification problems, include: University name; Student ID number; Description of the issue; Whether you uploaded a student ID document; Any admin rejection notes. Do not send unnecessary sensitive documents through normal email unless instructed by CampusSouq support. 5.4 Payment and Wallet Support For wallet or payment issues, include: Payment reference; Amount; Date and time; Payment method; Screenshot of payment confirmation if available; Whether credits were added. 5.5 Listing and Marketplace Support For listing issues, include: Listing title; Listing ID if available; Seller or buyer username; Description of the problem; Screenshots or message evidence. 5.6 Safety Reports For safety concerns, use the report tools inside CampusSouq where available. If there is immediate danger, contact campus security or local emergency authorities first. 5.7 Privacy Requests For privacy or data requests, contact: CampusSouq Privacy Contact Email: [Insert Privacy Email] Location: Qatar Requests may include correction, review, deletion, or questions about personal data handling. 5.8 Legal Notices Legal notices may be sent to: CampusSouq Legal Contact Email: [Insert Legal Email] Address: [Insert Address, Qatar] 5.9 Not an Emergency Service CampusSouq support is not an emergency service. For immediate threats, danger, or criminal activity, contact the appropriate authorities or campus security.